Instant messaging is the fastest growing marketing channel globally. Monitoring responses to social media activity in real-time, our fundraisers interact and respond through a live chat platform, engaging supporters and encouraging them to make a regular gift.  

This direct contact makes supporters feel even more valued and embedded within their charity community, giving them a chance to ask questions and find out more. 

Chat or instant messaging campaigns can be planned in conjunction with key events or can be a year-round activity, supporting your online and social media programme.

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Instant messaging

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